Cancellation and Refund Policy


Our cancellation and refund policy has been written to comply with the entirety of the Consumer Rights Act (2015). From time to time, we may update our policy. It is advised that you check our terms and conditions that applied at the time of your booking.

Cancellation and Refund Policy

  • If you cancel within 14 days of booking your course, you will be entitled to a full refund.
  • If you cancel at least 48 days before the commencement of a Course, then you will be liable to pay a sum equal to 50% of the total course fee
  • If you cancel a Course within 48 days of the start date of the Course then you are liable to pay all Course Fees.
  • You cannot cancel your course after your Commencement date.
  • In the unlikely event that the course is canceled by the School of MSM, you will be refunded 100% of your payment or offered an alternative placement. The School of MSM is not to be held liable for flight costs or any other expenses.

Equality Policy

We celebrate diversity and support equality in everything that we do to create an environment in which people treat each other with mutual respect, regardless of their differences.

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